Communicate, Connect, Convert.
From send-in-seconds SMS, to advanced programmable voice and data validation services, Esendex has been helping businesses send great customer communications for more than 20 years.
Think friction-free technical customer support and clear, low cost pricing with no hidden fees. We’re experts at ensuring your messages get approved and delivered to your audience with ease.
Trusted by 46,000 customers to deliver world class mobile messaging
with our communication APIs and software
Business messaging services that delight: we’ve got you covered
Have natural, engaging conversations that span the customer journey, whether it’s with our quick-start online platform, flexible API, or best-in-class voice services.
SMS
Easily send and receive text messages to any country in seconds and at scale.
Phone Verification
Boost campaign efficiency by standardizing and verifying phone numbers, so you don’t waste time and money on unreachable contacts.
Voice
Boost agent productivity, save on cost to serve, and deliver exceptional customer service.
Postal Address Verification
Ensure delivery to recipients, saving your business time and money on unsuccessful deliveries.
Fueling Growth with Better Business Messaging
As a frontrunner in the SMS space, we’ve continued to develop solutions that support our customers to send more than 5 billion messages a year. Click on the sections below to explore how our mobile messaging services can help you send smarter notifications, offer more collaborative support, create conversational marketing campaigns, and deliver frictionless commerce.
With an SMS delivery speed of five seconds and messages typically opened within 90 seconds, you can send important information, prompts, and reminders that won’t be ignored.
Take notifications to the next level using rich media such as images and videos, and meet your customers where they already are.
From automated messages and chatbots with the option to escalate to a live agent, help customers get their questions answered as quickly and efficiently as possible.
No more queues, tickets, or frustrated staff and customers; just smart support that will make your organization stand out from the crowd.
Get your marketing messages straight into your customers’ hands, using offers and alerts to drive action.
Take your campaigns to the next level and create compelling experiences that drive conversion using two-way chat, rich media, personalization and more.
Add value and simplify the buying process using mobile commerce. Collect payments, provide conversational customer support at checkout or send simple sales and product preview alerts, all while delivering a superior customer experience.
Mobile messaging your customers will thank you for
Scroll through the examples below to find out more about the different types of messages you can send with our business messaging services and solutions.
Payments and collections
Alerts and notifications
Reminders
Multi-factor authentication
Marketing promotions
Internal communications
Surveys and feedback
Esendex: The global leader in conversational business communication APIs and Software
20+ years of experience
With decades of industry experience working with businesses of all sizes, we’ve got you covered. Use our quick-start platform or developer-loved APIs, or we can work with you to create a solution tailored to your business needs.
Industry-leading support
We’re dedicated to helping our customers transform their business communications and meet their goals. Plus, we’re a global provider that provides 24/7 local support, so you’ll always speak to a real person in your country.
An expert partner you can rely on
From global resilient routing and regulatory compliance to in-country expertise, our customers partner with us for our person-to-person support, whether that’s for our strategic, technical, or channel expertise – or all three.
One-on-one with everyone
Our direct connections to all major networks ensure you can reach anyone on the planet in seconds – via the most secure, compliant, and highest-quality routes available.
Flexible, scalable options
Choose an option that suits you, whether that’s our quick-start platform, our best-in-class API or seamless integration options. Enabling business messaging is quick and easy with Esendex.
What it’s like to partner with us…
With extensive experience across sectors, a commitment to building and maintaining strong customer relationships, and an industry leading NPS score of +50, we’re the first choice for many. Here’s what some of our customers have to say about working with us…
“We’re really pleased with how the partnership with Esendex is going. The pricing model is good and all of our other key requirements have been met”
TONY COLE – GLOBAL COLLECTIONS MANAGER, LIBERIS
Let’s start sending, together.