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How to Manage Users

All users attached to the customer you are administering will appear in a list in the user management screens.  

To manage each user either click on the manage button next to their name or start typing their username into the main box and it will appear as a dropdown ready to be selected.  

Once the box is populated with an existing username, click on the manage button to access their profile and account information.

 
 
Please note; customer administrators will not appear in the list and cannot be selected.

When the new screen appears the profile of the user can be edited together with their access roles.

They can also have their password reset or be deleted as a user completely. When the password is reset, a new secure password is generated and emailed straight to the username address. This means that each user will only have access to their own password to increase security. Once the new details have been used to access the main website, the password can be changed in the options section.

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