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SMS is an ideal disaster planning communication tool, providing businesses with a rapid response mechanism in the event of a disaster or incident. Research shows 20% of all companies will suffer fire, theft, flood or storm damage, power failures, terrorism or a hardware / software disaster. Of those without a business continuity plan, 43% will never re-open and 80% will fail within 13 months (Source: Aveco).
SMS is a powerful disaster planning tool, enabling you to:
- Communicate with employees, suppliers and customers quickly and effectively
- Help minimise disruption to your business
- Contact employees on mass, even if you can’t gain access to your building
- Provide a means for people to contact you, even if the network coverage is poor
Customer examples
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BAA Gatwick
BAA Gatwick’s Crisis Management team use our SMS service to communicate in the event of an emergency and to provide regular updates on airport operations, particularly during busy periods. SMS provides them with a rapid response mechanism, much quicker than pagers or a call, and they can reply back quickly to confirm the message has been received.
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Citysafe
Citysafe provides Web based security and business continuity services to the public and private sector including www.communitysafe.gov.uk and London’s pan-London Local Authority Incident Management System. SMS is an important communication channel within these services.
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What Next?
Different customers require different solutions. Our Services Quickview gives a good overview of each of our services and should help you decide which is right for you. But if you have any questions call us now on 0845 356 5758 or email sales@esendex.co.uk to discuss your detailed requirements.